Energy Australia is a subsidiary industry of Hongkong based CLP (China Light and Power) Group. Erstwhile, its name was TRUenergy. Founded in 1995 with headquarter in Melbourne, Australia, EnergyAustralia is a private company that provides services regarding electricity and natural gas retail. It also owns and has invested in numerous energy generating sites that use natural gas, thermal coal, hydroelectricity, solar energy and wind power. Its portfolio of energy asset figures around $5 billion. In this article, we are talking about Energy Australia review and Energy Australia rates and tariffs.
EnergyAustralia is one of the largest energy companies in Australia that supplies natural gas and electricity to more than 2.8 million customers ranging from home to large scale business. It supplies gas and electricity in Victoria, New South Wales, Southern Australia and Australian Capital Territory and only electricity in Queensland.
For the Energy Australia review, there are many things to keep in mind like energy tariffs, discounts and offers, type of contract, service options, fees and charges, etc. You can get its full information for your specific state via its website www.energyaustralia.com.au. Here, we will have a basic understanding of the Energy Australia rates and tariffs.
Energy Australia rates Energy Australia tariffs
Rates and tariffs for the energy you use, may it be natural gas, electricity or solar energy differ according to the meter used, energy distributors and also the state you reside in. There are two parts in tariff: fixed and variable. The fixed charge is for the daily supply of energy to your premises whereas the variable part varies according to the amount of energy consumed by you. Energy tariffs may be standard, market retail or government regulated. The standard offer is set by the retailer and is published. Market retail is set by the retailer and not published whereas government regulated is set by the government with the input from a retailer. For electricity, the rate of the tariff may be a single rate, block rate, off-peak, time of use and feed-in tariff. For gas, the rate of a tariff may be seasonal or single.
Energy Australia plans
Energy Australia also offers different plans for its customers. These include Flexi plan, rate fix, power plan and anytime saver. With the choice of your plan, you can experience discounts if you pay on time or a fixed rate that does not rise for certain years or no exit fees. These all varies according to the state you are in. Also, it offers green energy (energy from renewable sources) with selected plans. This program enables customers to receive electricity supply made up of mix generation sources.
Energy Australia review
Different customers have posted their experiences with EnergyAustralia and provided a review in sites like www.productreview.com.au, www.mozo.com.au, www.solarquotes.com.au, www.canstarblue.com.au. The reviews for EnergyAustralia are of a mixed type. Many customers have been with EnergyAustralia for more than ten years and completely satisfied with energy supply and customer service. Conversely, many have been providing scathing remarks about the issues they had. From 749 reviews in ProductReview, EnergyAustralia gets 1.3 out of 5. In Mozo, it gets 3.5 out of 5 from 701 reviews for electricity supply. Regarding solar energy supply, EnergyAustralia receives 4.1 out of 5 from 67 reviews. So, there is a variation in the Energy Australia review it has received, but it is obvious as there are more than 2.8 million customers. According to the reviews, the major problem accounts for billing. There have been many customers with the negative experience of being overcharged. This should be taken care of by EnergyAustralia. However, your reviews are taken into consideration which is its good point. And, if you need any help or have faced a problem with its service you can email them at [email protected]